For years, our practice was like most, we would send out postcards to remind patients of upcoming appointments. Although this method may seem convenient at first, we found that many folks questioned the need for sending more and more paper. About a year ago, we started receiving many requests for email or text reminders. Our tech savvy patients love the convenience of having electronic reminders and in the big view, it may help save a tree or two! Of course, using Dr. Johnson's cell phone and my office email to hand enter the reminders was not terribly efficient.
We recently installed an eReminders system that works with our software to send text messages, emails, and/or deliver voicemail to patients. With the number of communication options available with this system you will be sure to love it as much as we do. eReminders gives you the ability to choose how to keep in touch with our office because we want to use the most convenient way to communicate with you regarding your appointments. As technology improves, so does our practice.
eReminders uses an automated system that is scheduled to send an email reminder two weeks before your appointment, a phone message two days before your appointment, and a text message the day before your appointment. If you prefer to opt out of any of the reminders, we can do that...either by using the option on the reminder that you are sent or by calling and having us change it for you.
If you would like postcard reminders, we are happy to do that as well. It *is* fun to get mail sometimes :).